Privacy policy
Privacy Policy for Evelyn Aesthetics
Privacy Policy for Evelyn Aesthetics Beauty LoungeEffective Date: January 1, 2025Last Updated: November 1, 2025
1. IntroductionEvelyn Aesthetics Beauty Lounge (“we”, “us”, “our”) is committed to protecting your privacy and maintaining your trust. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us — including when you sign-up for services, use our website, or opt into SMS/text messaging campaigns. This policy also addresses the requirements of the Campaign Registry (TCR) for application-to-person (A2P) SMS messaging under 10-DLC.
2. Scope & ApplicationThis policy applies to all personal information we collect through our website, in-person at our location, via phone or mobile communications, and for SMS/text messaging campaigns (including any via 10-digit long code numbers). If you opt-in to receive text messages from us, the provisions below apply. If you are a client or visitor interacting with us in other ways, this policy applies to that data as well.
3. Information We CollectWe may collect the following types of personal information: • Contact information: your name, mailing address, email address, phone number (including mobile). • Appointment and service information: details of services you book, your preferences, history of visits, skincare concerns. • Payment information: (if applicable) payment method details, transaction history (note: we do not retain full credit-card numbers beyond what our payment processor allows). • Communications information: records of your messages, emails or texts to us, and our responses. • Device and usage information: IP addresses, browser type, device type, cookies and tracking technologies used on our website. • Mobile messaging data: when you opt-in for SMS/text messaging, we collect the mobile number and your consent status, date/time of opt-in, and any responses (e.g., STOP to opt-out). • Other information you voluntarily provide (e.g., when completing forms, promotions, surveys).
4. How We Use Your InformationWe use your personal information for the following purposes: • To provide, manage and schedule beauty and aesthetic services, process payments, and communicate with you about your appointments. • To send you communications you’ve opted in for — e.g., appointment reminders, promotions, updates, loyalty program messages. • To support our SMS/text messaging campaigns: to send you messages if you have explicitly opted in, to handle your replies (e.g., STOP, HELP), and to document consent for TCR compliance. • To monitor and improve our services and website, including analytics, system administration, fraud detection and security. • To comply with legal obligations or respond to lawful requests (e.g., law enforcement or regulatory). • To protect our rights, safety and property, or those of our clients or third parties.
5. SMS/Text Messaging Program and ConsentIf you provide your mobile phone number and opt-in to receive text messages from us, you agree to receive SMS/MMS messages from Evelyn Aesthetics Beauty Lounge at the number you provide. Message & data rates may apply. Message frequency may vary.You can reply STOP at any time to cease receiving future text messages from us. You can reply HELP for assistance or information about message frequency.We will retain a record of your consent and your opt-out status in compliance with TCR/A2P registration requirements.Your mobile number and opt-in/opt-out status will not be sold or shared with third parties or affiliates for marketing/promotional use. (If we do share mobile numbers with third parties, we will clearly state that here and explain why.)
6. Sharing & Disclosure of Your InformationWe will not sell your personal information or your mobile number for third‐party marketing or promotional purposes.We may disclose your information: • To service providers, third-party vendors and contractors who assist us (e.g., payment processors, appointment scheduling software, SMS/text messaging service providers, analytics providers). These third parties are contractually obligated to use the information only as directed by us and to maintain appropriate safeguards. • To comply with legal processes or respond to lawful requests by public authorities. • To enforce our terms, protect our rights or investigate fraud or suspected wrongdoing. • In connection with a merger, sale, reorganization or transfer of assets (in which case we will ensure appropriate safeguards or notify you).Where required by law or as otherwise disclosed in this policy, we will inform you in advance of any sharing.
7. Data RetentionWe will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. For mobile opt-in consent records (for SMS/text), we retain them for the period required by TCR/A2P registration policies. Once retention is no longer required, we securely destroy or anonymize the information.
8. SecurityWe implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the Internet or electronic storage is completely secure; we cannot guarantee absolute security.Our website uses HTTPS and secure data-storage practices. Access to personal information is limited to authorized personnel and service providers who require access.
9. Your RightsDepending on your location and applicable law, you may have rights regarding your personal data. These may include: • The right to access the personal information we hold about you. • The right to request correction or update of inaccurate information. • The right to request deletion or erasure of your information (subject to legal or contractual obligations to retain). • The right to withdraw consent for processing where such processing is based on consent. • The right to object to certain processing activities.To exercise your rights, please contact us using the contact information in Section 12.For mobile messaging: you may opt-out at any time by replying STOP to our text messages; you may reply HELP for help or to request more information.
10. Cookies, Tracking & AnalyticsOur website uses cookies and similar tracking technologies to collect information about your interactions with our site. We use this data for analytics, to improve the website experience, and for internal operations. You may manage or disable cookies through your browser settings — note that disabling cookies may affect your ability to use certain features of the website.
11. Children’s PrivacyOur services are not directed to children under the age of 13 (or under the age required by law in your jurisdiction). We do not knowingly collect personal information from children under that age. If we become aware that we have collected information from a child under that age without parental consent, we take steps to delete it as soon as practicable.
12. Contact InformationIf you have any questions about this Privacy Policy, your personal information, or your rights, you may contact us at:Evelyn Aesthetics Beauty Lounge[Insert street address][Insert email address][Insert phone number]
13. Changes to this Privacy PolicyWe may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of the policy and post the updated version on our website. We encourage you to review this policy periodically to stay informed of how we handle your information.
14. Additional Disclosures for TCR ComplianceTo satisfy TCR registration requirements for A2P text messaging campaigns (including 10-digit long codes), we provide the following additional disclosures: • Our brand name (Evelyn Aesthetics Beauty Lounge), address, website and contact information are accurately reflected in our campaign registration. • The link to this Privacy Policy is accessible on the same domain as our business website, is on its own unique URL (e.g., https://[yourdomain].com/privacy-policy) and is clearly linked in the website footer.  • We explicitly state that mobile numbers collected for text messaging will not be sold or shared with third parties/affiliates for marketing or promotional purposes, unless clearly disclosed; failure to do so may result in TCR non-approval.  • Our web forms collecting mobile phone numbers for SMS opt-in include a clear SMS consent disclosure (e.g., “By entering your mobile number you agree to receive text messages from Evelyn Aesthetics Beauty Lounge. Message & data rates may apply. Message frequency may vary. Reply STOP to opt-out. Reply HELP for help. See our Privacy Policy at [link].”) and the opt-in checkbox is not pre-checked and not mandatory. 
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Disclaimer: This Privacy Policy is provided for general informational purposes only and does not constitute legal advice. You should consult with a qualified attorney or compliance professional to ensure this policy meets all applicable legal requirements, regulations and industry standards relevant to your business.
Privacy Policy for Evelyn Aesthetics Beauty LoungeEffective Date: January 1, 2025Last Updated: November 1, 2025
1. IntroductionEvelyn Aesthetics Beauty Lounge (“we”, “us”, “our”) is committed to protecting your privacy and maintaining your trust. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us — including when you sign-up for services, use our website, or opt into SMS/text messaging campaigns. This policy also addresses the requirements of the Campaign Registry (TCR) for application-to-person (A2P) SMS messaging under 10-DLC.
2. Scope & ApplicationThis policy applies to all personal information we collect through our website, in-person at our location, via phone or mobile communications, and for SMS/text messaging campaigns (including any via 10-digit long code numbers). If you opt-in to receive text messages from us, the provisions below apply. If you are a client or visitor interacting with us in other ways, this policy applies to that data as well.
3. Information We CollectWe may collect the following types of personal information: • Contact information: your name, mailing address, email address, phone number (including mobile). • Appointment and service information: details of services you book, your preferences, history of visits, skincare concerns. • Payment information: (if applicable) payment method details, transaction history (note: we do not retain full credit-card numbers beyond what our payment processor allows). • Communications information: records of your messages, emails or texts to us, and our responses. • Device and usage information: IP addresses, browser type, device type, cookies and tracking technologies used on our website. • Mobile messaging data: when you opt-in for SMS/text messaging, we collect the mobile number and your consent status, date/time of opt-in, and any responses (e.g., STOP to opt-out). • Other information you voluntarily provide (e.g., when completing forms, promotions, surveys).
4. How We Use Your InformationWe use your personal information for the following purposes: • To provide, manage and schedule beauty and aesthetic services, process payments, and communicate with you about your appointments. • To send you communications you’ve opted in for — e.g., appointment reminders, promotions, updates, loyalty program messages. • To support our SMS/text messaging campaigns: to send you messages if you have explicitly opted in, to handle your replies (e.g., STOP, HELP), and to document consent for TCR compliance. • To monitor and improve our services and website, including analytics, system administration, fraud detection and security. • To comply with legal obligations or respond to lawful requests (e.g., law enforcement or regulatory). • To protect our rights, safety and property, or those of our clients or third parties.
5. SMS/Text Messaging Program and ConsentIf you provide your mobile phone number and opt-in to receive text messages from us, you agree to receive SMS/MMS messages from Evelyn Aesthetics Beauty Lounge at the number you provide. Message & data rates may apply. Message frequency may vary.You can reply STOP at any time to cease receiving future text messages from us. You can reply HELP for assistance or information about message frequency.We will retain a record of your consent and your opt-out status in compliance with TCR/A2P registration requirements.Your mobile number and opt-in/opt-out status will not be sold or shared with third parties or affiliates for marketing/promotional use. (If we do share mobile numbers with third parties, we will clearly state that here and explain why.)
6. Sharing & Disclosure of Your InformationWe will not sell your personal information or your mobile number for third‐party marketing or promotional purposes.We may disclose your information: • To service providers, third-party vendors and contractors who assist us (e.g., payment processors, appointment scheduling software, SMS/text messaging service providers, analytics providers). These third parties are contractually obligated to use the information only as directed by us and to maintain appropriate safeguards. • To comply with legal processes or respond to lawful requests by public authorities. • To enforce our terms, protect our rights or investigate fraud or suspected wrongdoing. • In connection with a merger, sale, reorganization or transfer of assets (in which case we will ensure appropriate safeguards or notify you).Where required by law or as otherwise disclosed in this policy, we will inform you in advance of any sharing.
7. Data RetentionWe will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. For mobile opt-in consent records (for SMS/text), we retain them for the period required by TCR/A2P registration policies. Once retention is no longer required, we securely destroy or anonymize the information.
8. SecurityWe implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the Internet or electronic storage is completely secure; we cannot guarantee absolute security.Our website uses HTTPS and secure data-storage practices. Access to personal information is limited to authorized personnel and service providers who require access.
9. Your RightsDepending on your location and applicable law, you may have rights regarding your personal data. These may include: • The right to access the personal information we hold about you. • The right to request correction or update of inaccurate information. • The right to request deletion or erasure of your information (subject to legal or contractual obligations to retain). • The right to withdraw consent for processing where such processing is based on consent. • The right to object to certain processing activities.To exercise your rights, please contact us using the contact information in Section 12.For mobile messaging: you may opt-out at any time by replying STOP to our text messages; you may reply HELP for help or to request more information.
10. Cookies, Tracking & AnalyticsOur website uses cookies and similar tracking technologies to collect information about your interactions with our site. We use this data for analytics, to improve the website experience, and for internal operations. You may manage or disable cookies through your browser settings — note that disabling cookies may affect your ability to use certain features of the website.
11. Children’s PrivacyOur services are not directed to children under the age of 13 (or under the age required by law in your jurisdiction). We do not knowingly collect personal information from children under that age. If we become aware that we have collected information from a child under that age without parental consent, we take steps to delete it as soon as practicable.
12. Contact InformationIf you have any questions about this Privacy Policy, your personal information, or your rights, you may contact us at:Evelyn Aesthetics Beauty Lounge[Insert street address][Insert email address][Insert phone number]
13. Changes to this Privacy PolicyWe may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of the policy and post the updated version on our website. We encourage you to review this policy periodically to stay informed of how we handle your information.
14. Additional Disclosures for TCR ComplianceTo satisfy TCR registration requirements for A2P text messaging campaigns (including 10-digit long codes), we provide the following additional disclosures: • Our brand name (Evelyn Aesthetics Beauty Lounge), address, website and contact information are accurately reflected in our campaign registration. • The link to this Privacy Policy is accessible on the same domain as our business website, is on its own unique URL (e.g., https://[yourdomain].com/privacy-policy) and is clearly linked in the website footer.  • We explicitly state that mobile numbers collected for text messaging will not be sold or shared with third parties/affiliates for marketing or promotional purposes, unless clearly disclosed; failure to do so may result in TCR non-approval.  • Our web forms collecting mobile phone numbers for SMS opt-in include a clear SMS consent disclosure (e.g., “By entering your mobile number you agree to receive text messages from Evelyn Aesthetics Beauty Lounge. Message & data rates may apply. Message frequency may vary. Reply STOP to opt-out. Reply HELP for help. See our Privacy Policy at [link].”) and the opt-in checkbox is not pre-checked and not mandatory. 
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Disclaimer: This Privacy Policy is provided for general informational purposes only and does not constitute legal advice. You should consult with a qualified attorney or compliance professional to ensure this policy meets all applicable legal requirements, regulations and industry standards relevant to your business.